Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to deliver your hair products quickly and efficiently. Please review our shipping policy below:
Processing Time
• Orders are typically processed within 1-3 business days.
• Customized or pre-order items may require additional processing time. You will be notified via email if your order is delayed.
Shipping Methods & Delivery Times
• We offer standard and expedited shipping options.
• Standard Shipping: Typically 3-4 business days within the continental United States.
• International orders may take longer, depending on destination and customs processing.
• Delivery times are estimates and are not guaranteed.
Shipping Costs
• Shipping fees are calculated at checkout based on the weight of your order and your location.
• Occasionally, we offer free shipping promotions. Please check our website for any current offers.
Order Tracking
• Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package’s progress.
Shipping Destinations
• We currently ship to addresses within the United States and select international locations.
• Please ensure that your shipping address is correct. We are not responsible for delays or losses due to incorrect address information.
Packaging
• Your hair products are carefully packaged to ensure they arrive in perfect condition.
• Please inspect your package upon delivery and contact us immediately if there are any issues with your order.
International Shipping
• International shipments may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the recipient.
• Delivery times for international orders vary by destination and customs processing.
Lost or Delayed Packages
• If your package is delayed or lost, please contact our customer service team. We will work with the carrier to locate your package and resolve the issue promptly.
Questions or Concerns
• If you have any questions about our shipping policy or need further assistance, please reach out to our customer service team at glamgoodshair@gmail.com. We’re here to help!
We appreciate your business and are committed to providing you with excellent service. Enjoy your new hair products!